We want you to be completely satisfied with your purchase. If for any reason you are not satisfied, we offer a flexible and hassle-free refund and returns policy.
Returns:
We accept returns for a full refund within 30 days of the original purchase date. The item must be unused, in its original packaging, and in the same condition as when you received it.
To initiate a return, please contact our customer service team to request a return authorization. We will provide you with a return shipping label and instructions for returning the item.
Refunds:
Once we receive the returned item, we will inspect it and process your refund within 5-7 business days. The refund will be issued to the original form of payment used for the purchase.
Exchanges:
If you would like to exchange the item for a different size, color, or style, please contact our customer service team to arrange an exchange. We will provide you with a return shipping label and ship the exchange item to you at no additional cost.
Damaged or Defective Items:
If the item you received is damaged or defective, please contact us immediately. We will work with you to resolve the issue and arrange for a replacement or refund as necessary.
Non-Refundable Items:
Some items are not eligible for a return or refund, such as personalized or custom-made items, as well as items that have been used or damaged by the customer.
We strive to provide exceptional customer service and will do our best to accommodate your return and refund requests.